Find & Apply For Customer Service Representative Jobs in South Central Omaha, Nebraska

About Us Modern Banking Systems (MBS), a subsidiary of Finovifi, Inc., provides core banking technology solutions and operational services to banks and financial institutions. Through our Service Bureau operations, we support the daily processing activities of financial institutions, ensuring critical banking transactions and services are completed accurately and on time. About the Role We are looking for a dependable, detail-oriented, and technically inclined individual to join our Banking Operations team. As a Processing Specialist, you will be responsible for executing and monitoring daily banking processing activities, operating banking applications, identifying and resolving processing issues, and ensuring operations run accurately and efficiently. This is an excellent opportunity for someone interested in banking technology and operations, with opportunities to learn and develop new skills. Key Responsibilities Execute and monitor daily banking transactions, processing jobs, and scheduled operational activities. Operate core banking applications and monitor system performance to ensure accurate and timely processing. Review processing reports, identify errors or exceptions, and assist with troubleshooting and resolution. Follow established procedures, operational checklists, and quality standards. Coordinate with internal teams to resolve operational issues and support banking clients. Maintain accurate documentation and contribute to process improvements and operational efficiency. Qualifications & Skills Strong computer skills and the ability to quickly learn new software applications. Excellent attention to detail, organizational skills, and commitment to accuracy. Strong analytical, troubleshooting, and problem-solving abilities. Dependable, responsible, and able to follow structured procedures and meet deadlines. Good communication skills and the ability to work independently and collaboratively. Positive attitude, strong work ethic, and willingness to learn. Previous experience in banking, financial services, data processing, or IT operations is preferred but not required .

Work Schedule:

Full-time, on-site in Ralston, Nebraska. Schedule may include morning, evening, or other shifts based on operational requirements. Equal Employment Opportunity MBS and Finovifi are equal opportunity employers committed to providing equal employment opportunities to all qualified applicants.

Pay:

$18.00 - $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Will you now or in the future require sponsorship for employment visa status? Do you have any experience working in banking, financial services, payments, accounting, or a related industry? Do you have any experience working in a customer services or support role?

Work Location:

In person