Find & Apply For Customer Service Representative Jobs in Derry, New Hampshire

Jobs › Derry, NH › Customer Care Associate Robert Half Customer Care Associate Derry, NH Apply Description We are looking for a Customer Care Associate to support customers with responsive, thoughtful service in a high-volume environment in Derry, New Hampshire. This position is ideal for someone who enjoys solving a wide range of questions, managing administrative tasks accurately, and creating positive interactions at every stage of the customer experience. The role offers the opportunity to build strong product and process knowledge while contributing to efficient day-to-day support operations.

Responsibilities:

• Respond to customer questions and service requests with professionalism, urgency, and attention to detail.
• Create positive experiences by resolving issues clearly and following through on each interaction from start to finish.
• Build a strong understanding of customer workflows and service expectations to provide accurate support.
• Monitor shipment activity across multiple carriers and communicate status updates as needed.
• Maintain organized records and complete administrative tasks that support customer care operations.
• Apply sound judgment and problem-solving skills to handle a variety of inquiries in a fast-moving setting.
• Continuously expand knowledge and use new information to improve future customer interactions. Requirements
• At least 1 year of experience in an office, clerical, or administrative support position.
• Strong verbal and written communication skills with the ability to interact professionally with customers.
• Associate or bachelor's degree preferred.
• Ability to manage multiple priorities and adjust quickly in a changing environment.
• Demonstrated skill in identifying customer needs and delivering effective solutions.
• Comfortable working in a fast-paced setting with growing service demands.
• Self-directed approach with a focus on meeting performance expectations and service goals.
• Proficiency with Microsoft Office applications.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) . Active Filters Customer Care Associate Derry, NH Clear All Apply