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Customer Support
Customer Service Representative
Londonderry, NH

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FleetPride

Service Writer

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Job Description

SERVICE WRITER
  • LONDONDERRY, NH Monday-Friday | 8:30 AM-5:00 PM | Weekly Pay + Monthly Bonuses Looking for a career—not just another job?

FleetPride is looking for an experienced Service Writer to join our growing team in Londonderry, NH . If you have a background in heavy-duty trucks, trailers, fleet maintenance, parts, or service advising and enjoy working with customers while keeping a busy shop organized, this could be a great opportunity for you! You'll play an important role in keeping communication flowing between customers, technicians, and the shop team —from estimates and scheduling to repair updates and final details.

WHAT WE OFFER

Weekly Pay Monthly Bonus Opportunities Medical, Dental & Vision

  • Day One Life Insurance
  • Day One 401(k) with Company Match
  • Day One Paid Holidays Short
  • & Long-Term Disability Employee Assistance Program Vacation Accrual + Sick Time on 1st DAY!

Annual Raises Career Advancement Opportunities Relocation Assistance Available

YOUR SCHEDULE

Monday-Friday 8:30 AM-5:00 PM Consistent Day Shift-No Weekends

WHAT YOU'LL DO

As a Service Writer, you'll help keep the shop running smoothly while providing excellent customer service.

Your responsibilities will include:

Communicating repair estimates and recommendations to customers Providing scheduling and repair-status updates Coordinating with technicians and shop management Helping keep daily shop operations organized Assisting with parts and inventory as needed Managing multiple priorities in a fast-paced environment Making sure customers understand the work being performed

WHAT WE'RE LOOKING FOR

2+ years of heavy-duty truck/trailer parts or service experience preferred Strong communication and customer service skills Highly organized with the ability to multitask Strong computer skills Inventory experience or willingness to learn Team-oriented attitude and willingness to help around the shop Ability to occasionally lift or move parts weighing 60+ lbs

YOUR EXPERIENCE COULD BE A GREAT FIT

If you've worked in heavy-duty trucking, fleet maintenance, truck or trailer repair, parts, service advising, or shop coordination , we'd love to talk with you! Join a company that values its people, invests in its technicians and employees, and provides opportunities to build a long-term career.

READY TO GET STARTED?

Apply today and become part of the FleetPride team in Londonderry, NH!

FleetPride Careers Job Type:

Full-time Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Vision insurance People with a criminal record are encouraged to apply

Experience:
HD Service Writing:

2 years (Preferred)

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Professional Development