Find & Apply For Customer Service Representative Jobs in Bedminster, New Jersey

Job description: Customer Service Clerk

III- 4178

Location:

Bedminster, NJ 07921

Duration:

Up to 2 months, with potential extensions based on workload and business needs.

Job Overview:

The client is seeking a Temporary Catering Call Center Associate to support our catering customers and store teams. This role serves as a central point of contact for catering inquiries and orders, providing exceptional customer service while ensuring orders are accurately entered, updated, and communicated to stores for execution.

Responsibilities:

• Answer incoming catering calls and respond to customer inquiries regarding menu offerings, pricing, availability, and order status.
• Take and enter catering orders accurately into the FoodStorm catering management system.
• Process order changes, cancellations, and special requests.
• Monitor and respond to catering emails in a timely and professional manner.
• Confirm order details with customers and assist with issue resolution.
• Coordinate with store catering teams to ensure accurate order fulfillment.
• Support online order management and follow up on customer requests as needed.
• Maintain accurate customer and order records.
• Assist with billing inquiries and payment-related questions.
• Provide a positive, professional customer experience on every interaction.

Qualification:

• HS Diploma or GED Equivalent
• Minimum 1+ years previous call center, customer service, hospitality, retail or administrative experience.
• Candidate must have working knowledge of MS office, email and teams.
• Strong customer service and telephone communication skills.
• Excellent written communication skills, including email correspondence.
• Comfortable with data entry and working in multiple computer systems simultaneously.
• Strong attention to detail and organizational skills.
• Ability to multitask and remain calm in a fast-paced environment.
• Experience with catering, food service, or order management software is a plus, but training will be provided.

This position is customer service and administrative in nature and plays a critical role in supporting catering operations across multiple store locations

Pay:

Up to $25.00 per hour Application Question(s): Do you have working knowledge of Microsoft Office, email, and Microsoft Teams? Do you have at least 1 year of experience in customer service, call center, hospitality, retail, or administrative support? Do you have experience handling inbound customer calls and responding to customer inquiries? Are you comfortable entering customer orders and updating records accurately while working with multiple computer systems? Are you 100% comfortable working in an onsite, short-term contract position? Do you have experience in the catering, food service, grocery/supermarket, restaurant, or food delivery industry, particularly handling customer orders, order processing, or delivery inquiries? Ability to

Commute:

Bedminster, NJ 07921 (Required)

Work Location:

In person