Find & Apply For Customer Service Representative Jobs in Cliffwood, New Jersey

Join the Quality 1st Basement Systems Team At Quality 1st Basement Systems, we're more than just a team — we're a family. We believe in teamwork, personal growth, and creating an environment where our employees can succeed. If you're a dependable, motivated person who enjoys helping customers and working in a fast-paced environment, we'd love to have you join our team. What We Offer $18.00 per hour + weekly bonuses Health, dental, vision, and life insurance Company 401(k) match Company Holidays Paid Time Off (PTO) Best-in-class training State-of-the-art software and technology Supportive, respectful, and fun company culture Opportunities for professional growth and advancement Proudly recognized as one of the Best Places to Work in New Jersey for 8 consecutive years What You'll Do As a Customer Service Representative, you will be an important part of our team and a key point of contact for our customers.

Your responsibilities will include:

Answering a high volume of inbound customer calls Assisting customers with scheduling appointments Making outbound calls to book appointments for our sales team Providing a remarkable customer experience Maintaining accurate customer information and data Completing paperwork and correspondence accurately and on time Following established company procedures Performing administrative duties and other tasks as needed What We're Looking For We're looking for someone who is professional, dependable, organized, and comfortable communicating with customers by phone.

The ideal candidate will have:

Excellent verbal and written communication skills Strong customer service skills Ability to handle a high volume of inbound and outbound calls Strong computer skills Accurate data-entry skills Ability to manage multiple tasks and priorities A dependable and resilient attitude A positive, team-oriented approach Ability to meet the standards expected of our inside sales team Why Quality 1st Basement Systems? We believe our people are the foundation of our success. You'll receive the training, tools, and support you need to succeed while working with a team that values hard work, respect, and personal development. If you're looking for a stable, rewarding career with a growing company and opportunities to advance , we want to hear from you. Apply today and become part of the Quality 1st Basement Systems family!

Job Type:

Full-time Pay:

$18.00 per hour + weekly bonuses

Pay:

$18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Experience:

Customer service: 2 years (Required) Ability to

Commute:

Cliffwood, NJ 07721 (Required)

Work Location:

In person