Find & Apply For Customer Service Representative Jobs in East Rutherford, New Jersey

Customer Service Representative

FREEDOM BANK - 4.3

East Rutherford, NJ Job Details Full-time $22 - $25 an hour 1 hour ago Benefits Profit sharing Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Flexible schedule Referral program Qualifications Upselling Filing Research Cross-selling Associate's degree Banking Full Job Description SUMMARY Customer Service Representatives respond to customer inquiries via telephone and face-to-face meetings. Participate in branch functions and community activities to promote Freedom Bank's image and growth, ensuring a strong local presence.

ROLE AND RESPONSIBILITIES

Customer Service- Assist customers with account inquiries, resolve problems, open accounts, cross-sell, maintenance of deposit accounts, incoming and outgoing wire transfers. Responds promptly to customer needs. Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary. Cross-sell bank products and services based on customer needs in accordance with the banks 'program standards. Open said accounts on banks' core system. Perform customer requested research, including printing statements and check copies. Maintain the bank's files for currency transaction reports, suspicious activity reports and general correspondence. Assesses the risk of all financial transactions executed.

OTHER DUTIES

This job is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Associate's degree or equivalent from two-year college or technical school; or 2+ years of related experience in a financial institution. Depending on branch location, you may be required to work occasional evening and Saturday hours.

PREFERRED SKILLS

Working knowledge of COCC, Insight a plus.

BENEFITS

Medical, Dental, and Vision Insurance (with employee and family coverage options) 401(k) Plan with Employer Match Paid Time Off Paid Bank Holidays Short-Term and Long-Term Disability Insurance Profit Sharing

COMPENSATION

The salary range is commensurate with experience, credentials or expertise.

Job Type:

Full-time Pay:

$22.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance

Experience:

Banking:

1 year (Required)

Work Location:

In person