Find & Apply For Customer Service Representative Jobs in Flemington, New Jersey

Company Overview:

Join our growing cardiology practice, dedicated to providing exceptional care to our patients. We are a patient-focused team committed to delivering quality healthcare services in a supportive and compassionate environment. As a Call Center Agent, you will be the first point of contact for our patients, providing top-notch customer service while assisting with appointment scheduling, inquiries and general operations. Excellent salary and benefit package. Friendly and supportive work environment. We are seeking a reliable and detail oriented Call Center Agent to join our busy cardiology office. The ideal candidate will provide excellent customer service by answering calls, assisting with appointment scheduling, and handling patient inquires related to cardiology services. Additionally, they will have strong communication skills while being comfortable working in a fast-paced environment and have a passion for helping others.

Key Responsibilities:

• Answering incoming calls and respond to patient inquiries with professionalism and care.
• Schedule and confirm patient appointments for consultations and follow-up visits.
• Maintain accurate patient information in our system, ensuring confidentiality and HIPAA compliance.
• Manage patient concerns and relay important messages to appropriate staff.
• Follow up with patients to remind them of upcoming appointments and answer any questions.

Job Type:

Full-time Pay:

$22.00

• $24.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Professional development assistance Vision insurance

Experience:

Medical Office:

1 year (Required) Ability to

Commute:

Flemington, NJ 08822 (Required)

Work Location:

In person