Find & Apply For Customer Service Representative Jobs in Lafayette Township, New Jersey

Customer Service Representative Lafayette, NJ 07848 From $17 an hour - Full-time Customer Service Representative (Full-Time) About the Role Bon Chef is seeking a full-time, customer-focused Customer Service Representative to serve as the primary point of contact for our customers. In this role, you will provide product information, process orders, resolve customer concerns, and help ensure an exceptional customer experience. The ideal candidate is friendly, patient, organized, and committed to delivering outstanding service. Responsibilities Manage a high volume of incoming customer calls and inquiries. Identify customer needs and provide effective solutions to ensure satisfaction. Provide accurate and complete information on a wide range of custom and inventory products. Process customer orders and maintain accurate records of customer interactions. Handle customer complaints professionally and provide timely resolutions and alternatives. Follow established communication procedures, company guidelines, and policies. Maintain positive customer relationships and strive to exceed customer expectations. Collaborate with internal departments to ensure customer needs are met efficiently. Qualifications Pleasant, patient, and customer-focused attitude. Previous customer service or customer support experience preferred. Strong multitasking, organizational, and time management skills. Excellent telephone communication and active listening abilities. Ability to handle difficult situations and customer complaints professionally. Strong verbal and written communication skills. Basic computer proficiency. Education High school diploma or equivalent required. Compensation & Benefits Competitive pay based on experience. 401(k) retirement plan. Health insurance. Dental insurance. Additional benefits may be available. Join the Bon Chef team and help us deliver exceptional service and support to our valued customers every day.

Job Type:

Full-time Pay:

From $17.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person