Find & Apply For Customer Service Representative Jobs in Lumberton, New Jersey

JOB SUMMARY

The major objective for this position is to increase sales in your assigned territory through growing existing customer accounts, cultivating new accounts, and creating new business opportunities . You will be in a thriving environment handling established OEM and contract manufacturing (CM) accounts. Your goal is to take Heilind Mil-Aero, its franchised lines, and services deeper into the accounts and be the indispensable and trusted go-to source. Organization A strong predictor of success for a Customer Business Specialist is the ability to build relationships. You are the quarterback as you collaborate with the field support team and other key departments to build solid relationships with our customers and suppliers built on Heilind Mil-Aero's performance, trust, and innovation. Utilize all the resources, services and personnel that are at your disposal to make you and Heilind indispensable to the customer. Performance Objectives Before you start the journey, it's important that you have the road map. Within the first 2 weeks, take the initiative to meet with your branch leadership to understand the Company vision, key Company objectives and most important your individual objectives & expectations. Within the first 30 ... Learn, with the help of your Inside Sales Manager the structure of Heilind and how to work within this structure. Learn the system tools so you can perform all tasks related to your job. Within the first 60 ... Proactively introduce yourself to all your accounts. Meet with your Field Sales Team to review your top 20 accounts and discuss engagement & opportunities. Reach a high level of comfort with our CRM and Sales tools. Within 90 .. Proactively introduce yourself to our top 10 Supplier Reps. Discuss your assigned accounts how you can work together with them to grow Heilind's business. All assigned training modules should be complete at this time. Within the first 6 months ... You will be at the point of regular meetings with your Field Sales team members and Inside Sales Manager, sharing account information, developing, and executing strategies to pursue opportunities and grow Heilind's business. Identify 5 new customers with growth potential. Profile existing accounts, identifying $100,000 of new opportunities that Heilind Mil-Aero doesn't currently enjoy.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties as assigned. Work with and support Field Sales Representatives to increase business at assigned accounts. Identify, profile, qualify and quantify key growth markets and accounts. Develop solid working relationships with key contacts within assigned customers. Provide high levels of customer service through phone calls, emails, letters, and faxes. Develop and execute effective quoting strategies for assigned customers. Provide regular backup support for other Inside Sales team members.

Requirements:

EDUCATION/EXPERIENCE

Bachelor's degree (B.A.) from a four-year College or university or an equivalent combination in education and experience would be an asset. Minimum 2 years of sales/marketing experience; preferably in electronic component distribution or a closely related field. Industry experience is strongly preferred.

SKILLS AND REQUIREMENTS

U.S. Person (ITAR This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by

ITAR. ITAR

defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee) Must be able to report to assigned office location, (Lumberton, NJ) office during scheduled in-office workdays. To perform this Customer Business Specialist job successfully, an individual must have knowledge of Microsoft Suite, including Word, Excel, and Outlook. Strong interpersonal and communications skills, both verbal and written. Proven track record of growing business through successful long-term relationships with key customers and core suppliers. Must be proactive, organized and detail oriented. Data entry skills a plus. Ability to handle multiple tasks and projects simultaneously while working in a fast-paced environment.

PHYSICAL REQUIREMENTS

While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job.

WORKING CONDITIONS

Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Interstate connecting Components and Trek Connect - Divisions of Heilind Mil-Aero, LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

VEVRAA Federal Contractor Req Benefits:

Our company offers a comprehensive benefits package to all full time, regular employees located in the United States which include: Comprehensive medical, dental and vision; Vacation, sick time and holidays; Accident, life, disability and critical illness

Compensation:

$60,000-85,000 annually. Salary is commensurate with experience.

Additional Details :

If this is a US based role the following applies. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you much be a U.S. Person as defined by

ITAR. ITAR

defines a US Person as a US Citizen, US Permanent Resident (I.e. 'Green Card Holder'), Political Asylee, or Refugee. Equal Opportunity Employer/Protected Veterans/Individuals with

Disabilities:

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Interstate Connecting Components - A Division of Heilind Mil-Aero, LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are protected veterans, and individuals with disabilities. Heilind Mil-Aero is a VEVRAA Federal Contractor . The American with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. As a Federal Contractor, we are required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information regarding your legal rights and protections, please click on the following links: E-Verify Right to Work (English) (Spanish) ICC and TrekConnect, a subsidiary of Heilind Mil-Aero, offers a comprehensive benefits package to all full time, regular employees which include: Comprehensive medical, dental and vision PTO and holidays Accident, life, disability and critical illness insurance 401k program with match Wellness programs Tuition reimbursement Pet insurance Employee discount program Referral bonuses