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Customer Service Representative
Passaic, NJ

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Hertz Car and Truck Rental

Assistant Car Rental Manager

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Job Description

Assistant Car Rental Manager Hertz Car and Truck Rental Passaic, NJ Job Details Full-time $40,000 - $50,000 a year 23 hours ago Benefits Paid time off Employee assistance program Retirement plan Qualifications Spanish Rental vehicle sales In-person customer service Liftgate Consumer dispute resolution Automotive service Contracts Full Job Description We are looking for someone with experience in the automotive field. Someone who can work in a fast paced environment. Deal with a multitude of different customer types, from truck drivers, to executives on the move. We are a 60 year old family run Hertz licensee looking to find the right person who can handle phone calls, deal with the general public in a professional manner while providing exceptional service in this demanding environment. Task includes writing up rental contracts. Printing up reservations , assigning vehicles to customer Candidate must be able to handle a 26ft truck in the yard and demonstrate to the customer how to operate a lift gate. Candidate will review with the customer our rental requirements to ensure a full understanding of the rental experience. Discussing rates and insurance requirements. You will be preparing rental agreements, qualifying customer based upon certain criteria's, processing credit cards. You will need to be able to solve customer conflicts using good judgments and company policy. Spanish speaking candidate is a plus Most important the candidate must be friendly and enjoy working with people and provide exceptional service. Candidate should have 5 years of customer service experience. we operate 6 and half days per week, weekends are part of the schedule
Job Type:
Full-time Pay:
$40,000.00 - $50,000.00 per year
Benefits:
Employee assistance program Paid time off Retirement plan Shift availability: Day Shift (Preferred) Ability to
Commute:
Passaic, NJ 07055 (Required) Ability to
Relocate:
Passaic, NJ 07055: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Health and Wellness Programs
  • Paid Time Off (PTO)
  • Dental Insurance
  • Other Retirement and Savings