Find & Apply For Customer Service Representative Jobs in Rochelle Park, New Jersey

Housing Client Advocate HSS Care Plus NJ, Inc. - 3.3 Rochelle Park, NJ Job Details Full-time $46,000 - $49,000 a year 4 hours ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Union benefits Employee discount Qualifications Experience working with individuals experiencing homelessness Driver's License Experience working with individuals from underserved communities

Full Job Description Location:

365 W Passaic St, Rochelle Park, NJ On-site & community-based M-F 8am-4pm, 8:30am-4:30pm or 9am-5pm

Salary:

46K - 49

K What We Offer:

Health and Dental Coverage Life & AD&D insurance;

STD & LTD

coverage Union Benefits Generous Vacation, Personal, and Sick time Competitive Hourly Wages and Premium Holiday Compensation 401k

Plan and Tuition Reimbursement Employee Discount and Rewards Program Note :

That's not all! We have even more benefits available. Our recruiting team will provide you with more information as you continue with your interview process. Benefit eligibility is based on the specific requirements and criteria of each plan.

Job Summary:

As a Case Manager for our Housing Supportive Services program, you will provide case management services to NJ Family Care members at risk of homelessness suffering severe mental illness and/or chronic medical conditions with housing, tenancy maintenance, and sustainability. In this role, you will assist individuals in screenings, intake assessments, eligibility requirements and paperwork, and provide outreach services to individuals in the community to maintain housing stabilization on a varying low-high level basis dependent on client needs. You will also assist in crisis intervention, client education, supplying resources, referrals, report writing, and record-keeping.

What You Will Do:

Act as a "first responder" addressing complex crisis involving both psychological and environmental components Work holistically, ensuring that care and discharge plans meet the physical, social and emotional needs of the client Create care plan with client and coordinate all the client resources, as needed Assist individuals with housing assistance Complete a comprehensive assessment of the client's needs and identifies resources, including basic needs and assists in accessing these services Document all services in the clinical record, with all entries authenticated and time/dated Link clients to community resources, as needed Maintain client confidentiality and ethical boundaries as per state regulations and agency policies Provide support for team colleagues, and engage in program-related performance improvement processes and activities Engage in inter-organizational care coordination and follows up on referrals when needed and/or indicated Attend regularly scheduled multidisciplinary team meetings (MDT), as assigned Prepare and submit documentation required for billing authorization as needed

What We Are Looking For:

Bachelor's degree in health, psychology, counseling, social work, education or other behavioral health profession from and accredited college or university Must have experience and skill in competently performing case management activities Bilingual (Spanish) Strongly Preferred Must have at least one (1) to two (2) years' experience working with the homeless or at-risk population and/or with high need individuals with

SMI/COD/SUD

Valid driver's license and must be insurable by agency's automobile insurance for primary drivers. Don't believe you meet all the preferred requirements? Apply anyway! Studies have shown that women, communities of color, and historically underrepresented individuals are less likely to apply to jobs unless they meet all the qualifications. At CarePlus NJ Inc, we are committed to building a workforce that is representative of all members of our community. Who Are We? CarePlus New Jersey has been-and continues to be-a leader in mental health and a pioneer in integrated care in Northern New Jersey for more than 45 years. CarePlus strives for excellence in mental health, addiction recovery, and community-based services. Our goal is to offer affordable, accessible, and holistic-centered care that empowers individuals to reach their full potential and enhance their quality of life. Care Plus follows Title VII of the Civil Rights Act of 1964, et seq and NJ Law Against Discrimination. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by Federal and State laws.