Find & Apply For Customer Service Representative Jobs in South River, New Jersey

PeopleShare is hiring a Seasonal Customer Service Representative to support a top museum's retail and e-commerce operations in a fast-paced customer service environment! If you enjoy helping customers, resolving issues, and delivering exceptional service, this is a great opportunity to join a dynamic team representing a world-renowned brand. Monday

•Friday 9am-5pm (Fully on site in Matawan NJ) $ 20

•$ 21/hr

Two Classes :

11/2 OR 11/9

Important Requirements:

Must be available to work mandatory Black Friday shifts. Must be available to work Saturday, December 5th from 9:00 AM

•1:00 PM (overtime opportunity). Due to the busy holiday season, no planned time off can be taken from the start of training through the end of the year. Reliable attendance is essential throughout the assignment.

Job Responsibilities:

Assist customers with product, order, and account inquiries via phone, email, and other communication channels. Provide order status updates, order modifications, purchase history, and account information. Resolve customer concerns, complaints, and product-related questions in a professional and timely manner. Process refunds, exchanges, replacements, and promotional coupon transactions. Build strong customer relationships through exceptional service and effective communication. Stay informed on product inventory, promotions, exhibitions, and events. Ensure all customer transactions are accurately completed and documented. Collaborate with team members to maintain a positive customer experience.

Qualifications:

1-2 years of customer service, call center, retail, or related experience. Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Ability to multitask and work effectively in a fast-paced environment. Proficiency with Email, Google Docs, and Microsoft Excel. Experience with Shopify, Zendesk, Teamwork, or other order management systems is a plus. Strong organizational skills and attention to detail. Professional demeanor and customer-focused attitude.

Ideal Candidate:

✅ Customer-focused and solution-oriented ✅ Strong communicator with excellent interpersonal skills ✅ Able to remain calm and professional under pressure ✅ Detail-oriented and organized ✅ Dependable with excellent attendance and punctuality ✅ Works well independently and as part of a team IND8