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BEST FRIENDS PET CARE INC

Lead Customer Service Representative

Pay: $35,360/yr

Posted: 07/13/2026

Location: Windsor, NJ (Onsite)

Last Updated: 1 week ago

Hours: Part-Time

Expires: 10/3/2026

Job Description

Lead Customer Service Representative

BEST FRIENDS PET CARE INC - 3.0

Windsor, NJ Job Details Part-time $16 - $18 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Employee stock ownership plan Life insurance Qualifications Companion animal handling Computer operation Phone communication Dog handling Multi-line phone systems Office phone management Full Job Description Our Leader of the Pack when it comes to pet parent engagement, focused on maintaining top-notch experiences for all of our human and pet guests. We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years. If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!

We offer:

Health, dental, vision, life insurance, STD/LTD, 401K with company matching ESOP - Employee Stock Ownership Plan (100% company paid) Paid vacation Pet supply and service discounts and more!

Responsibilities:

Main lobby operations - check-ins, check-outs, guest visits and tours, answering general questions Answering and handling calls in a professional manner Maintaining cleanliness Maintaining cleanliness Scheduling File maintenance Data entry

Requirements:

Able to work evenings, weekends, and holidays 1-year customer service experience preferred Computer skills Timekeeping Excellent organizational skills Able to utilize multi-line phone Strong communication skills Able to lift 40 lbs. Able to stand for up to 8 hours a day Able to handle dogs on leashes Display professional manner at all times The hourly pay range for this position is $16.00-$18.00. Final compensation will be determined based on experience, skills, and qualifications. Eligible employees may also participate in company-sponsored benefits and incentive programs