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Customer Support
Customer Service Representative
Baldwin, NY

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Pest Hunters/Humbug Holiday Lighting of Northern Nassau County

Customer Service Representative

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Job Description

Benefits:
Flexible schedule Be the Voice of Pest Hunters/Humbug Holiday Lighting — Deliver Service That Builds Loyalty About Pest Hunters/Humbug Holiday Lighting At Pest Hunters/Humbug Holiday Lighting, we believe we're not just in the mosquito business — we're in the loyalty business. We help homeowners enjoy their yards again through mosquito, flea, and tick control treatments while building strong, lasting relationships with our customers. Our team is passionate about creating a remarkable experience with every interaction. We value teamwork, integrity, communication, and fun. If you're dependable, friendly, and love helping people, we'd love to have you on our team. Why You'll Love Working Here Competitive hourly pay with bonus and commission potential Flexible scheduling Career growth opportunities in leadership, sales, or operations Fun, collaborative culture focused on communication and accountability What You'll Do As a Customer Service Representative, you'll be the friendly, reliable connection between our customers and our field team.
You'll:
Respond promptly to phone calls, emails, and chat messages Support scheduling, billing, and service inquiries Deliver professional, empathetic communication that reflects our values Help coordinate service appointments and follow up with customers Perform administrative tasks and data entry accurately and efficiently Multi-tasking to assist technicians and customers meet all needs What We're Looking For Excellent verbal and written communication skills Comfort with computers, email, and web-based tools Positive, patient, and detail-oriented attitude Strong time-management and multitasking skills Team player who enjoys connecting with people Must be at least 18 years old You Might Be a Great Fit If You Have Experience in pest control, landscaping, construction, or maintenance Managed small teams or trained others in any setting Customer service or delivery driving experience (Uber, DoorDash, Amazon, etc.) A passion for leading others and taking ownership of results Company Overview At Pest Hunters/Humbug Holiday Lighting of Northern Nassau County, we're not just in the pest business; we're in the loyalty business. We build long-term relationships with homeowners by protecting what matters most — their peace of mind and outdoor enjoyment. Our team provides safe, effective mosquito, flea, tick, and pest control services that help families take back their yards. We believe in hard work, positive energy, and doing right by our customers. When we focus on people and service, everything else falls into place. If you're dependable, enjoy working outdoors, and take pride in helping others, this is a place where you'll thrive. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Pest Hunters/Humbug Corporate.

Benefits

  • Flexible Work Schedules
  • Dental Insurance