Find & Apply For Customer Service Representative Jobs in Bay Shore, New York

Warehouse Customer Service & Operations Specialist Location:

Bay Shore, NY Position Type:

Temp-to-Hire, Full-Time Schedule:

Monday

•Friday, 3pm

•9pm

Pay Rate:

$20.00

•$23.00 / hour Job Overview A premier distribution company in Bay Shore, NY , is looking for a versatile Warehouse Customer Service & Operations Specialist . Unlike entry-level pick/pack roles, this position serves as a bridge between warehouse fulfillment, problem resolution, and team leadership. The ideal candidate will combine hands-on picking and packing with troubleshooting order issues, prioritizing daily workloads, and training new warehouse team members.

Key Responsibilities Order Fulfillment:

Perform accurate hands-on order picking, packing, and staging for outbound shipments.

Troubleshooting & Problem Resolution:

Investigate and resolve inventory discrepancies, missing items, damaged goods, or mislabeled packages before shipping.

Team Training:

Onboard, mentor, and train new warehouse employees on picking procedures, quality standards, and safety guidelines.

Task Prioritization:

Review daily order queues, identify rush orders, and coordinate workflow priorities to ensure strict shipping deadlines are met.

Internal Customer Service:

Communicate clearly with internal customer service, sales, and management teams regarding order status updates and warehouse issues.

Qualifications & Requirements Experience:

1-3+ years of warehouse, order picking, or logistics experience.

Problem-Solving Skills:

Demonstrated ability to troubleshoot order errors, think on your feet, and resolve inventory issues independently.

Leadership Potential:

Strong communication skills with a willingness to guide, train, and support peers.

Technical Skills:

Basic computer skills for inventory tracking, order lookups, and shipping software.

Attributes:

Detail-oriented, highly organized, and able to thrive in a fast-paced environment.

Compensation / Pay

Rate (Up to): $20.00

•$23.00