Find & Apply For Customer Service Representative Jobs in Elmira, New York

Professional Service Advisor

• 3.6 784 County Road 64, Elmira, NY 14903 $42,000
• $60,000 a year
• Full-time Apply with Indeed Service Advisor Simmons Rockwell Auto Group is a family owned and operated business that has been providing the Elmira, NY area with quality, and affordable automotive services for over 40 years!

We are seeking a dedicated Service Writer to join our team. The Service Writer will be responsible for providing exceptional customer service, coordinating vehicle maintenance and repairs, and ensuring efficient communication between customers and the service department.

Responsibilities:

• Greet customers and assist with service inquiries
• Schedule service appointments and follow up with customers on vehicle status
• Communicate service recommendations to customers in a clear and professional manner
• Prepare accurate repair estimates and invoices
• Coordinate with technicians to ensure timely completion of services
• Maintain detailed records of customer interactions and service history
• Handle cash transactions and process payments
• Promote additional services and products to enhance customer satisfaction

Qualifications:

• Previous experience in automotive service writing or related field preferred
• Knowledge of vehicle maintenance, repair, and terminology
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Proficiency in computer systems for invoicing and record keeping
• Familiarity with diesel engine repair, brake repair, auto estimating, and vehicle maintenance is a plus
• Experience with cash handling, and sales.

Job Type:

Full-time Pay:

$44,279.00

• $60,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Equal opportunity employer

Job Type:

Full-time Pay:

$42,000.00

• $60,000.

00 per year

Benefits:

401(k) matching

Work Location:

In person