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Customer Support
Customer Service Representative
Galeville, NY
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RemX

Customer Service Representative

Job Description

Customer Service Representative RemX - 3.2 Galeville, NY Job Details Temp-to-hire $20.50 an hour 4 hours ago Qualifications Customer returns handling Full Job Description

LOCATIONS

Onsite in our Syracuse, NY office

Pay:

$20.50 per hour

Start:

October 2026 Temp to

Hire Schedule:

Monday - Friday 8am - 4:30pm EST (Mandatory and Voluntary OT Offered)

•Saturday and Sunday Overtime offered up to Double Time on Sundays

•

Title:

Client Service Representative Key Responsibilities Deal directly with internal and external customers via telephone, email, and live chat Respond promptly and thoroughly to customer inquiries and complaints Obtain and evaluate all relevant information needed to resolve issues Process entry-level orders, returns, and credits Follow up on unresolved matters and drive them to full resolution Document all customer interactions with detailed notes, including actions taken Communicate and coordinate effectively with other departments Qualifications 1-3 years of customer service experience; call center experience is a plus Strong organizational skills and attention to detail in a fast-paced environment Proficiency with Microsoft Office applications Excellent problem-solving and troubleshooting abilities Business acumen and the ability to think quickly on your feet Personable and ability to build rapport with our valuable business customers Hospitality or Contact Center experience is a PLUS Work onsite in our Syracuse NY office Kehinde.



Sosina@remx .com syracuse customer service agent

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