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Customer Support
Customer Service Representative
Lancaster, NY

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Surgical Repairs International

Administrative Assistant/Customer Service Representative

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Job Description

Surgical Repairs International is looking for an Administrative Assistant/Customer Service Representative at its Lancaster, NY location. SRI is an ISO Certified company that specializes in the repair of medical and surgical devices. We service hospitals, surgery centers, clinics and physicians. The ideal candidate will be trustworthy, self-motivated, possess advanced Microsoft Excel skills and able to multi-task.
Functions:
  • Process quotes, generate invoices and create advanced Excel service reports
  • Compile, sort and analyze data to create advanced Excel spreadsheets
  • Interact with vendors and customers via phone and e-mail
  • Generate daily/weekly Excel reports
  • Data entry
  • Copy, file and organize
  • Other administrative tasks as necessary
Qualifications:
  • Bachelor's degree
  • Excellent verbal and written communication skills
  • Highly advanced with Microsoft Excel & data analysis (macros/ logic functions/formulas). No training provided.
  • High degree of accuracy with data entry
  • Attentive to detail
  • Experience using CRM
  • Able to multi-task
  • Strong organizational skills
  • Positive and a team work attitude
  • Committed to quality and customer service Interested candidates may submit their resume for immediate consideration.
All correspondence is kept strictly confidential. Friendly, flexible and a family-like environment
Job Type:
Full-time Pay:
$40,000.00
  • $50,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Application Question(s): This question MUST be answered to be considered. Are you an expert with Microsoft Excel functions (macros, logic functions and formulas)?
Education:
Bachelor's (Preferred)
Experience:
Administrative Assistant:
3 years (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance