Find & Apply For Customer Service Representative Jobs in Little Neck, New York

Customer Service Associate - Fine Jewelry OKG Jewelry is a family-owned jewelry store serving the New York community for over 30 years. We are looking for a friendly, professional, organized, and dependable Customer Service Associate to join our team. We are especially interested in candidates who have previous experience working with fine jewelry, diamonds, engagement rings, repairs, custom jewelry, or luxury retail. The ideal candidate is comfortable speaking with customers, has strong attention to detail, and can provide a high level of service both in person and over the phone. Responsibilities Greet and assist customers in our showroom Answer customer questions in person, by phone, text, and email Assist customers with jewelry, repairs, custom orders, and order updates Follow up with customers regarding pickups, repairs, and special orders Maintain accurate customer and order information Assist with basic jewelry and sales questions Communicate with our sales, design, and jewelry teams Help maintain a professional and welcoming showroom Build strong relationships with new and existing customers Qualifications Previous customer service or retail experience Excellent communication and interpersonal skills Friendly, professional, patient, and dependable Strong organizational skills and attention to detail Comfortable using computers and managing customer information Previous fine jewelry or jewelry-store experience strongly preferred Knowledge of diamonds, engagement rings, repairs, or custom jewelry is a strong plus Luxury retail or jewelry sales experience is a plus Ability to work on-site in Little Neck, NY Saturday availability preferred/required About OKG Jewelry OKG Jewelry specializes in fine jewelry, engagement rings, custom designs, diamonds, and jewelry repairs. We pride ourselves on personalized service and long-term relationships with our customers. We are looking for someone who is interested in becoming part of our team and providing the friendly, professional service our customers have come to expect.

To apply:

Please submit your résumé and include any relevant jewelry, luxury retail, sales, or customer service experience.

Pay:

$22.00 - $27.00 per hour Expected hours: 34.0 - 42.0 per week

Benefits:

Employee discount Flexible schedule Application Question(s): How many years of jewelry or fine jewelry experience do you have? Do you have experience working with diamonds, engagement rings, repairs, or custom jewelry? How many years of customer service or retail experience do you have? Are you able to reliably commute to Little Neck, NY? Are you available to work Saturdays?

Work Location:

In person