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Customer Support
Customer Service Representative
Mastic, NY

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black diamond smoke shop

Cashier/Customer Service

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Job Description

Job Overview
CLOSING SHIFTS WEEKENDS BUSY DISPENSARY
We are seeking a friendly and efficient Cashier/Customer Service representative to join our team. In this role, you will be the first point of contact for our customers, providing them with exceptional service while managing transactions accurately. You will play a key role in enhancing the shopping experience by assisting customers with their inquiries, processing sales, and ensuring a well-organized store environment. Responsibilities Operate the Point of Sale (POS) system efficiently to process customer transactions. Provide outstanding customer service by greeting and assisting customers with their purchases and inquiries. Handle cash transactions accurately and responsibly, ensuring proper cash handling procedures are followed. Assist in merchandising products effectively to promote sales and enhance store presentation. Perform stocking duties to maintain inventory levels and ensure product availability. Engage in upselling techniques to maximize sales opportunities during customer interactions. Maintain a clean and organized checkout area Utilize strong communication skills to address customer concerns and resolve issues promptly. Skills Proficient in cashiering and basic math skills for accurate transaction processing. Experience in retail sales, with a strong understanding of retail math concepts. Excellent customer service skills with the ability to communicate effectively with diverse customers. Familiarity with phone etiquette for handling customer inquiries over the phone. Bilingual abilities are a plus, enhancing communication with a broader customer base. Knowledge of merchandising techniques to effectively display products for sale.
Pay:
$18.00 per hour
Work Location:
In person