Find & Apply For Customer Service Representative Jobs in Mount Sinai, New York

Company Overview C. Tech Collections is a local collection agency with over 36 years of dedicated service in the industry. We pride ourselves on providing effective debt recovery solutions while maintaining a strong commitment to compliance and customer care. Job Overview We are seeking an energetic and detail-oriented Debt Collector/Customer Service Representative to join our dynamic team. In this role, you will be responsible for managing delinquent accounts, negotiating repayment plans, and delivering exceptional customer service. Your efforts will help optimize revenue cycle management while ensuring adherence to financial regulations and consumer protection laws. Responsibilities Contact debtors via phone to discuss overdue accounts, negotiate repayment arrangements, and resolve outstanding balances Handle inbound and outbound calls with professionalism, demonstrating excellent phone etiquette and communication skills Maintain accurate records of all account interactions. Ensure compliance with financial regulations, consumer protection laws, and confidentiality standards during all debtor interactions Manage collections accounts efficiently by applying industry best practices in debt collection negotiation and account analysis Qualifications Proven experience in medical collection. Strong knowledge of financial concepts, industry regulations, and consumer protection laws related to debt collection Excellent negotiation skills with the ability to handle sensitive situations tactfully while maintaining compliance Exceptional phone etiquette combined with effective telemarketing skills for client communication and debt collection negotiations Familiarity with industry-specific regulations governing debt collection practices and financial regulatory compliance Join our team to make a meaningful impact by helping clients resolve their debts responsibly while advancing your career in a vibrant, supportive environment!

Pay:

$23.00 - $24.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance On-the-job training Paid sick time Paid training Vision insurance

Work Location:

In person