Find & Apply For Customer Service Representative Jobs in Tonawanda, New York

Responsible for the following: Answering inbound calls, with 5-star customer service Ensuring all technicians are fully booked with calls each day Assisting Dispatch team with job logistics planning and scheduling Membership mailings, customer profile maintenance, and renewals Install and Warranty tracking Job closings Follow up on customer voicemails Answering service and online customer inquiry follow-ups Periodic Review of On-Hold status jobs for scheduling appropriateness Consistently delivering 5-star service every day Additional work as needed High school diploma, GED or equivalent Ability to pass a criminal/reference check Ability to pass a drug screening Valid driver's license (with a clean driving history) Ability to work weekends and night shifts as needed Authorized to work in the U.S. Computer experience required Develop your customer service and computer skills while working in a collaborative environment Perfect for candidates with military experience or similar backgrounds Position qualifies for industry-leading employee benefits Be part of a fun team and a progressive company culture