Find & Apply For Customer Service Representative Jobs in Water Mill, New York

We are seeking a dynamic and enthusiastic Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our clients receive exceptional support and assistance. Your energy, organizational skills, and technical proficiency will drive positive interactions, resolve inquiries efficiently, and contribute to a welcoming environment. This paid position offers an exciting opportunity to develop your communication and administrative talents while making a meaningful impact on our customers' experience. Duties Respond promptly and professionally to customer inquiries via multi-line phone systems, email, and live chat platforms Provide accurate information about products, services, and policies using strong product knowledge and technical skills Manage front desk responsibilities including greeting visitors, handling incoming calls, and directing them appropriately Utilize office management software such as Microsoft Office, spreadsheets, and productivity tools to document interactions and update records Perform data entry tasks with high accuracy using computer literacy skills and typing proficiency Assist with clerical duties such as proofreading documents, organizing files, and maintaining office supplies Support client communication efforts by maintaining organized records of customer interactions and follow-up actions Requirements Proven experience in customer service or front desk roles with strong phone etiquette and interpersonal skills Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with productivity software and spreadsheets Technical proficiency in computer literacy, including data entry, word processing, and general office management Bilingual abilities are highly valued to serve diverse client needs effectively Experience with QuickBooks or similar accounting software is a plus for handling billing inquiries Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Strong time management skills coupled with attention to detail for proofreading and data accuracy Previous office or clerical experience including personal assistant or administrative roles is preferred Join us to be part of a vibrant team dedicated to delivering outstanding customer support! This role offers an engaging environment where your organizational talents and communication skills will shine. We are committed to fostering growth and providing a supportive workplace where every team member can thrive.

Pay:

$27.30 - $35.47 per hour Expected hours: 30.0 per week

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Life insurance Parental leave

Work Location:

In person