Find & Apply For Customer Service Representative Jobs in Berea, Ohio

Are you a compassionate and dedicated individual with a passion for animal welfare, looking to grow your career in a supportive and forward-thinking environment? MetroPet is seeking a individual with strong client service experience to join our exceptional team!

At MetroPet, we believe in nurturing talent and fostering professional growth. We don't just offer a job; we provide a stepping stone to your future, empowering you to advance your skills and career. CSR's are truly VALUED members of our team, consistently learning and growing. MetroPet is proud to be

• one of the few hospitals in the state of Ohio with the distinction of a Fear Free Certified Veterinary Practice
• , ensuring a truly unique and compassionate environment for both pets and people.

If you're eager to make a genuine difference in the lives of pets and their families, we encourage you to apply.

We pride ourselves on our collaborative and cohesive team. Punctuality and consistent attendance are vital to our collective success, ensuring we can always provide top-tier care without burdening our colleagues. Your passion for helping pets will thrive alongside a diverse group of like-minded individuals who share a common goal: delivering exceptional care and building lasting relationships.

Your key responsibilities will include:

• Providing compassionate support to our veterinary team.
• Educating clients on pet health and care best practices.
• Reviewing treatment care plans and estimates with pet owners.
• Accurate medical documentation and record-keeping.
• Warmly greeting clients and efficiently managing check-ins and check-outs.
• Maintaining a clean and organized environment in treatment rooms and throughout our facility.
• Answering client questions, performing client callbacks.
• Ensuring a stress-free experience for our patients.
• Actively contributing to our Fear Free approach to veterinary care.
• At MetroPet, we care deeply about our team and are proud to offer a comprehensive benefits package designed to support your well-being and growth:
• Robust Retirement Plan
• Generous Paid Time Off (PTO)
• Dedicated Sick Days
• Paid Holidays
• Exclusive Pet Discounts
• Continuing Education Opportunities
• Commitment to Fear Free practices, including provided Fear Free Certification
• Professional Uniform Allowance
• Highly Competitive Wages
• Join a truly "super team" that values collaboration, respect, and fun!

Job Type:

Full-time Pay:

From $14.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off Parental leave Retirement plan

Work Location:

In person