Find & Apply For Customer Service Representative Jobs in Delhi, Ohio

Customer Service Representative

• Filtration Products
• Delhi, OH SunSource
• 3.

2 Delhi, OH Job Details 23 hours ago Qualifications Customer follow-ups Communication with suppliers Pricing Customer relationship building Email customer support Phone communication Customer order taking Logistics customer service Client inquiry handling ERP systems Sales order data entry Mid-level 3 years Phone customer support Sales quoting Decision making Needs-based selling Organizational skills Logistics order management Order tracking Productivity software Order inquiry handling Customer information system software Suggestive selling Communication skills Sales follow-up Conducting sales calls Email support Time management Customer data entry Full Job Description SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America's leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com We are seeking a Customer Service Representative to join our team in Delhi, OH. In this role, you will work closely with customers, outside sales associates and manufacturers/suppliers. You'll be supporting the sales process and providing outstanding customer service for Filtration products. You'll respond to inquiries by accurately and efficiently processing requests from both customers and the sales team.

Primary responsibilities will include:

Respond promptly to customer inquiries by phone, email and customer portals Prepare accurate customer quotations, including pricing, discounts and shipping charges in accordance with company guidelines Enter customer orders in company ERP system with a high level of accuracy Monitor and expedite customer orders to help meet required and promised delivery dates Follow-up on quotes and make outbound calls to support sales growth and customer relationships Identify areas to up-sell and cross-sell products and solutions based on customer needs Attend meeting or educational activities to stay up to date on the latest developments with the products and more Preferred Education and Experience 3+ years of customer service or inside sales experience in filtration, industrial distribution or a related industry Proficient with Microsoft office, as well as email and other business software, with Trend ERP experience a plus Clear and concise verbal and written communication skills Ability to work effectively both independently and as part of a team Strong organizational skills with the ability to multi-task and prioritize in a fast-paced environment Excellent time management skills Sound judgement and decision-making skills Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.