Find & Apply For Customer Service Representative Jobs in Euclid, Ohio

Job ID:

DH8076971028

Location:

Euclid, OH Category:

Office & Professional Employment Type:

Contract Date Added:

10/30/2026 Apply now Back to Search Customer Service Representative | $20

• 28/hr.

| 1st

Shift What Matters Most Pay:

$20

• 28 per hour, based on experience

Schedule:

Monday-Friday, 7:30 AM-4:00

PM Location:

Euclid, OH Employment Type:

Temp-to-hire, with direct hire considered for the right candidate Opportunity for long-term stability and career growth Job Description We are seeking an experienced Customer Service Representative to join a well-established manufacturing company in Euclid, OH. In this role, you will support industrial distributor customers by processing orders, preparing quotes, coordinating shipments, and resolving customer inquiries. The ideal candidate will have at least three years of customer service experience in a manufacturing or distribution environment, strong organizational skills, and experience working with an ERP or order management system. Responsibilities Enter and process customer orders accurately and efficiently Prepare and provide customer quotes Coordinate order shipments with the warehouse team Send invoices and issue credits for short shipments and returns Prepare and send material certifications and certification packages to customers Follow up on customer orders, questions, and delivery concerns Resolve customer problems and complaints professionally Maintain accurate customer and order information in internal systems Qualifications and Requirements Minimum of three years of customer service experience in a manufacturing or distribution environment required Experience entering and processing orders using an ERP or order management system Strong communication, organizational, and problem-solving skills Excellent attention to detail and ability to manage multiple priorities Ability to work effectively with customers, warehouse personnel, and internal departments Previous inside sales or customer service experience supporting fastener distributors, MRO companies, or industrial distributors strongly preferred Benefits and Perks Competitive pay of $20

• 28 per hour based on experience First-shift, Monday-Friday schedule Temp-to-hire opportunity with direct hire consideration Opportunity to join an established, family-owned manufacturing company Your New Organization Join a respected, family-owned fastener manufacturer with a history dating back to 1948.

This organization serves industrial distributor customers and is committed to providing quality products, reliable service, and long-term customer relationships. Your Career Partner The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals. The Reserves Network is an equal-opportunity employer and values diversity, respect, integrity, and trust. The base salary for this position is $20

• 28 per hour, depending on qualifications and relevant industry experience. Candidates with general manufacturing or distribution customer service experience are typically considered in the $20
• 24 range. The $25
• 28 range is reserved for candidates with relevant fastener distributor, MRO, or industrial distributor experience.

Your final salary will be based on qualifications, experience, internal equity, and company pay structure. Hiring at the top of the range is rare, allowing room for future growth. Apply now View All Jobs