Find & Apply For Customer Service Representative Jobs in Fort Loramie, Ohio

Bank Customer Service Representative Job Summary Join our Osgood Bank Team as a Bank Customer Service Representative and become the vital link between our financial institution and our valued customers. In this energetic role, you will deliver exceptional customer service by addressing inquiries, processing transactions, and promoting our range of financial products. Your enthusiasm and communication skills will help foster trust and satisfaction, ensuring every customer experience is positive, efficient, and memorable. This position offers an exciting opportunity to develop your career in the banking industry while making a meaningful impact on our customers' financial well-being. Bank Customer Service Representative Job Duties Provide exceptional customer service through face-to-face and digital interactions with customers. Ability to handle sensitive information with the highest level of confidentiality along with accuracy. Strong communication skills including phone communication skills coupled with active listening abilities to understand customer needs thoroughly. Have a basic understanding of all policies and procedures, when to refer to them, or when to ask. Count, package, and manage currency according to bank policy and procedures, including proper storage and security in cash drawers. Understand components of a check and different types of checks. Identify acceptable types of identification and how to handle forged or altered identification. Operate the Teller Capture Machine, Coin Machine, and Cash Jet Sort Machine. Process a variety of transactions including deposits, withdrawals, fund transfers, payments, etc. with precision and attention to detail. Complete necessary daily functions along with maintenance forms and customer requests. Understand the products and services Osgood Bank offers and have the ability to explain their features and benefits. Engage in a supportive and cohesive culture. Other duties as assigned. Bank Customer Service Representative Qualifications High School Diploma or equivalent; or two years related experience or training. Prior banking experience is preferred. Ability to read and comprehend simple instructions. Comfortable using computer systems and computer programs. Basic mathematical skills. Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Regularly required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. Occasionally lift and/or move up to twenty-five pounds.

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person