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OHIO VALLEY BANK

CALL CENTER REPRESENTATIVE I

Pay: Not specified

Posted: 2 weeks ago

Location: Gallipolis, OH (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/6/2026

Job Description

GENERAL SUMMARY

Responsible for providing high level customer service support to OVB customers via phone, email, and chat. Customer support includes Deposits, Loans, Credit Cards, Debit Cards, and eServices. Cross-sell products and services for both business and consumer.

Customer Service experience (banking) preferred
Professional Oral/Written communication skills
Detail oriented and ability to follow instructions
Sales Clerical skills
Positive attendance and punctuality habits
Multi-Platform PC skills Must maintain confidentiality
Proficient with eServices products to assist customers with technical difficulties and trouble shooting
Ability to perform effectively and professionally under stress Ability to operate most standard office equipment Ability to be flexible with work schedule (overtime/extended hours when necessary)
Ability to sit for extended periods of time
May require occasional travel All other duties, as assigned by management OVB will make any reasonable accommodation to allow the essential functions of the job to be performed.

Contact Human Resources to discuss any possible accommodation.