Find & Apply For Customer Service Representative Jobs in Northfield, Ohio

Spitzer Chevrolet of Northfield is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. As a Service Greeter, you will be responsible for greeting customers when they arrive in the service lane / department and providing great customer service. While you take care of our customers, we will take care of you!

FULL-TIME BENEFITS

Flexible work schedule

• 5 day work week! Ongoing training with Spitzer University Opportunities for advancement
• we love to promote from within the organization! 401K with a 5% employer match Medical, dental, and vision insurance Generous paid time off
• 80 hours after 1 year of service Paid uniforms and name badges Employee assistance program Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution

ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES

Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions and directs them to the appropriate person or location Determines if customers coming into service have an appointment, visually inspect each vehicle, and take photos of existing damage to the vehicles using a tablet every time Tags and pods vehicles upon arrival Parks customer vehicles waiting to be serviced according to status and keep service lane clear Maintains a clean and safe service drive area, free of dirt, water, leaves, snow etc. Assists customers who are picking up their vehicle by pulling vehicle around to front of the building Assists Technicians on tow-ins when time permits Calls in aftermarket warranty claims during down times when needed Supports the advisors with writing up customers and during check out when needed Other related duties as assigned