Find & Apply For Customer Service Representative Jobs in Piqua, Ohio

Description Our client is seeking a dependable Customer Service Representative for a 3-month contract assignment. This role will focus on providing excellent customer support while also assisting with dispatching and scheduling duties. The ideal candidate is organized, detail-oriented, and comfortable handling a high volume of calls and coordination tasks in a fast-paced environment.

Key Responsibilities:

+ Answer incoming customer calls, emails, and service requests in a professional and timely manner

+ Provide accurate information regarding services, orders, appointments, and account updates

+ Schedule, coordinate, and dispatch service calls or field staff based on business needs

+ Communicate with technicians, drivers, or internal teams regarding schedules and customer updates

+ Monitor service status and follow up on delays, changes, or customer concerns

+ Enter and maintain accurate customer, scheduling, and dispatch records in company systems

+ Resolve routine customer issues and escalate more complex concerns as needed

+ Support general administrative tasks related to service coordination and customer communication

Requirements Qualifications:

+ Previous customer service experience required

+ Dispatching, scheduling, or coordination experience preferred

+ Strong phone, email, and interpersonal communication skills

+ Excellent organizational and multitasking abilities

+ Ability to work efficiently in a fast-paced environment

+ Proficiency with Microsoft Office and scheduling or CRM systems

+ Strong attention to detail and problem-solving skills

+ High school diploma or equivalent required TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .