Find & Apply For Customer Service Representative Jobs in Sunbury, Ohio

Customer Service Representative at Insight Global Customer Service Representative at Insight Global in Sunbury, Ohio Posted in 1 day ago.

Type:

full-time Position Overview Insight Global is seeking a Customer Service Representative for Newman Roofing, a growing family-owned company serving homeowners since 1992. This individual will be the first point of contact for customers and play a key role in delivering a high-quality customer experience through scheduling support, customer communication, and administrative coordination. Responsibilities

• Answer incoming customer calls and emails
• Schedule estimates, inspections, and appointments
• Coordinate calendars and communicate appointment details
• Assist customers with billing and payment inquiries
• Provide administrative support to sales and office teams
• Maintain accurate customer records
• Deliver professional, white-glove customer service throughout the customer lifecycle

REQUIRED SKILLS AND EXPERIENCE

• 2/3+ years of customer service, scheduling, administrative support, or front-office experience
• Strong verbal and written communication skills
• Professional phone presence and ability to handle a high volume of customer interactions
• Experience working directly with customers, clients, patients, or homeowners
• Strong attention to detail, organization, and follow-through
• Proficiency with Microsoft Office
• Ability to multitask and manage competing priorities in a fast-paced environment

NICE TO HAVE SKILLS AND EXPERIENCE

• Hospitality, luxury retail, or high-end customer service experience
• College degree preferred

Location:

Sunbury, OH (100% Onsite)

Schedule:

Monday-Friday, 8:00 AM-5:00

PM Compensation:

$24-$29/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefits

• 401(k) with 3% company contribution after one year
• Company-paid 70% health insurance premium
• Uniform stipend
• Paid holidays