Find & Apply For Customer Service Representative Jobs in West Carrollton, Ohio

Elé Cake Co Multiple Locations Customer Service Counter and Cake Order Specialist - Full-Time & Part-Time Join Our Sweet Team! At Ele Cake Co., our mission is to provide those we serve with superior baked goods and outstanding customer service. Do you love all things sweet? Are you friendly, organized, hardworking, and thrive in a fast-paced environment? We're looking for enthusiastic individuals to join our amazing team! We're seeking people with a positive attitude, a strong work ethic, and a passion for buttercream. If you love helping people celebrate life's special moments, we'd love to meet you! About the Position As an Order Specialist or Service Counter Specialist , you'll be an important part of creating memorable celebrations for our guests. You'll assist customers with cake orders, provide information about our bakery products, and help bring their ideas to life—all while delivering exceptional customer service in person and over the phone. Key Responsibilities Assist guests in person and over the phone with custom cake orders or carry out orders. Gather details for custom cake requests and collaborate with our cake decorators to prepare quotes. Provide knowledgeable, friendly service while helping guests select the perfect products for their celebrations. Maintain accuracy, organization, and clear communication Maintain quality product and inventory levels in our show cases Work to maintain cleanliness standards at all times What We're Looking For The ideal candidate is someone who: Has a passion for exceptional customer service and high-quality baked goods. Demonstrates strong organizational skills and attention to detail. Communicates clearly and professionally, both in person and over the phone. Is comfortable using computers and learning new systems. Can multitask, stay organized, and work efficiently in a busy environment. Brings a positive attitude and can always "smile through the phone." Enjoys working as part of a team and takes pride in helping customers celebrate special moments.

Previous experience:

At least 2 years of customer service experience is required. What We Offer We believe in taking care of our team!

Benefits and perks include:

Flexible scheduling Employee discounts Opportunities for advancement Paid time off Simple IRA with employer match Health insurance Dental insurance Vision insurance Flexible Spending Account (FSA) On-the-job training Ready to Join Our Team? If you're enthusiastic, detail-oriented, and excited to be part of a team that makes life's sweetest celebrations possible, we'd love to hear from you! You can also complete an online application at: www.elecakeco.com/employment

Application Question:

As a company in the celebration business, we require some evening and weekend availability. What is your availability?

Job Types:

Full-time, Part-time Work Location:

In person

Job Types:

Full-time, Part-time Pay:

$11.00 - $14.00 per hour

Benefits:

Dental insurance Health insurance On-the-job training Paid time off Vision insurance Application Question(s): As a company in the celebration business we require some evening and weekend availability. What is your availability?

Experience:

Customer service: 2 years (Preferred)

Work Location:

In person