Find & Apply For Customer Service Representative Jobs in Whitehouse, Ohio

Customer Service Representative /

Administrative Assistant Location:

Whitehouse, OH Pay Rate:

Starting at $19.00 per hour Position Overview We are seeking a friendly, professional, and detail-oriented Customer Service Representative to join a close-knit, family-oriented office environment. This position combines customer service, administrative support, and data entry. The ideal candidate will have excellent communication skills, a positive attitude, and a strong commitment to providing outstanding customer service. Responsibilities Answer incoming phone calls and direct calls to appropriate office staff or field technicians. Respond to customer questions and provide professional, friendly assistance. Contact customers to communicate technician arrival times, schedule updates, and delays. Relay information between field technicians and customers. Review invoices and compare them against packing slips for incoming products. Locate and organize missing paperwork related to customer quotes. Perform data entry and maintain accurate customer records, including billing information, product purchases, warranties, contact information, and customer interactions. File and maintain hard-copy paperwork. Upload photos and documents into the company database. Assist with marketing projects and other administrative duties as needed. Qualifications Excellent verbal and written communication skills. Friendly, positive attitude and strong customer service skills. Strong attention to detail and organizational abilities. Comfortable answering phones and communicating with customers. Basic computer and data-entry skills. Ability to multitask and work in a team-oriented office environment. Additional Requirements Must be able to pass a background check and drug screen. Must be comfortable working in a close-knit, family-owned business environment.

Pay:

Starting at $19.00 per hour. Apply and then call and ask for JENELL - 419-866-8367