Find & Apply For Customer Service Representative Jobs in Ardmore, Oklahoma

Confidential Service AdvisorEstablished Automotive Dealership | Ardmore, Oklahoma Confidential Search An established and growing automotive dealership is seeking an experienced Service Advisor to join our team. This is a confidential search to replace a valued team member. All inquiries will be handled with complete discretion. We're looking for a professional who understands that being a Service Advisor is about building relationships, creating trust, and delivering an exceptional ownership experience—not simply writing repair orders. Responsibilities Greet customers promptly and professionally Listen carefully to customer concerns and accurately document vehicle needs Recommend maintenance and repair services based on manufacturer guidelines and technician inspections Prepare accurate repair estimates and obtain customer authorization Keep customers informed throughout the repair process Coordinate efficiently with technicians, parts, and management to ensure timely vehicle delivery Maintain accurate repair orders and customer records Achieve high levels of customer satisfaction (CSI) while maintaining strong service sales performance Handle customer concerns professionally and resolve issues quickly Build long-term customer relationships that encourage repeat business and referrals Qualifications Previous Service Advisor experience preferred Automotive dealership experience strongly preferred Excellent communication and relationship-building skills Strong organizational and time management abilities Ability to multitask in a fast-paced environment Comfortable using dealership management systems and CRM software Professional appearance and positive attitude Valid driver's license and clean driving record What We're Looking For A self-motivated professional who takes ownership of every customer interaction Someone who can build trust without high-pressure selling A team player who works well with technicians and fellow advisors A problem solver who remains calm under pressure A dependable individual with a strong work ethic and attention to detail Benefits Competitive compensation with performance incentives Health Insurance Dental Insurance Vision Insurance Employee Discount Join Our Team If you're an experienced Service Advisor looking for a dealership that values professionalism, customer satisfaction, and long-term success, we'd love to hear from you. All inquiries and interviews will remain strictly confidential.

Job Type:

Full-time Pay:

$3,000.00 - $5,000.00 per month

Benefits:

Dental insurance Employee discount Health insurance Life insurance Vision insurance

Work Location:

In person