Find & Apply For Customer Service Representative Jobs in Albany, Oregon

Join Our Albany Toyota Team as an Express Service Advisor Are you passionate about automobiles and providing exceptional customer service? We are seeking a dedicated and motivated Express Service Advisor to join our dynamic team.

About Us:

At Albany Toyota, we take pride in being an excellent team-oriented organization. Our success is built on four simple but powerful rules: Work Hard, Do the Right Thing, Stick Together, Get Results. We believe in fostering an environment where each team member can thrive and contribute to our shared goals.

Position Highlights:

Collaborate with a skilled team of automotive professionals to provide top-notch service to our valued customers. Utilize your communication and problem-solving skills to ensure customer satisfaction and address their vehicle maintenance needs. Contribute in creating a positive culture.

Primary Responsibilities:

Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations. Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations. Monitor the progress of each vehicle throughout the day, and updating customers frequently. Increase profitability by maximizing sales & execute retail promotions. Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times. Oversee and participate in quality control.

Qualifications:

Previous experience in automotive service or customer-facing roles preferred Strong communication and interpersonal skills Ability to work in a fast-paced environment and follow established procedures We offer several benefits as an Albany Toyota team member including competitive salary with performance-incentives, partially employer paid medical and dental plans, supplemental group insurance options, employee discounts, 401(k), holiday pay, and paid time off. If you are ready to be a part of a winning team that values integrity, teamwork, and achieving results, we want to hear from you! Apply today by submitting a brief cover letter and resume. Albany Toyota is an Equal Opportunity Employer. All candidates will be required to submit to a criminal background, DMV check and pre-placement drug screening. Must be at least 18 years of age and have valid driver license.

•Interviews accepted by appointment only

Pay:

$60,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person