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What You'll Do:

Be our \"Go-To\": Act as the main point of contact for clients over the phone and in person, making sure they feel supported from arrival to checkout.

Manage Front Office Flow:

Handle a busy multi-line phone system, schedule appointments accurately, and keep our lobby moving. Bridge the

Gap:

Clearly explain next steps and instructions to pet owners so no question goes unanswered.

Handle Administration:

Process payments, prepare for upcoming appointments, and manage our client & internal hospital communications.

Keep Things Tidy:

Help maintain a clean, welcoming reception and waiting area.

Our Work Ethic & Team:

We run a fast-paced hospital. We work hard, own our roles, and show up for each other while staying down-to-earth and having fun along the way. If you are dependable, roll up your sleeves, and don't mind a busy shift, you'll fit right in.

Who You Are:

People-Focused:

You genuinely enjoy helping others and can keep a calm, friendly demeanor during busy moments.

Self-Starter:

You take ownership of your tasks and look for ways to help families feel informed and cared for.

Organized:

You pay close attention to details and keep a dynamic workflow moving smoothly.

Animal Lover:

You're love being around animals of all shapes and sizes in our mixed-animal practice.

Experienced:

You bring solid client service experience (veterinary or healthcare background is a big plus), strong spelling and communication skills, and basic computer know-how.

Position Details:

Schedule:

Full-time, 40 hours per week split into four 10-hour shifts.

Compensation & Benefits:

Pay:

$20.00 - $24.00 per hour (depending on experience).

Paid Time Off:

Generous PTO to recharge.

Healthcare & Retirement:

Medical insurance and retirement plans with company contributions.

Growth & Support:

Continuing Education (CE) allowance and professional licensing support as appropriate.

Perks:

Special pet benefits and team events throughout the year. Ready to join the team at Banks Veterinary Service? Apply today!

Job Type:

Full-time Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off Professional development assistance

Shift:

10 hour shift People with a criminal record are encouraged to apply

Work Location:

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Find & Apply For Customer Service Representative Jobs in Banks, Oregon

Veterinary Client Service Representative