Veterinary Client Service Representative Banks Veterinary Service Banks, OR Job Details Full-time $20 - $24 an hour 18 hours ago Benefits Continuing education credits Health insurance 401(k) Paid time off 401(k) matching Professional development assistance Qualifications Computer literacy Full Job Description Client Service Representative (CSR) Do you love people just as much as you love animals? At Banks Veterinary Service, we are looking for a reliable, hard-working Client Service Representative to keep our front office running smoothly. If you enjoy helping people, staying organized, and being the welcoming face of a busy veterinary practice, we want to meet you. Why Join the Banks Veterinary Team? We're an independently owned mixed-animal practice caring for companion pets and farm animals. In this role, you aren't just answering phones—you are a vital partner to our team, making sure clients feel heard and our daily schedule stays on track.

What You'll Do:

Be our "Go-To": Act as the main point of contact for clients over the phone and in person, making sure they feel supported from arrival to checkout.

Manage Front Office Flow:

Handle a busy multi-line phone system, schedule appointments accurately, and keep our lobby moving. Bridge the

Gap:

Clearly explain next steps and instructions to pet owners so no question goes unanswered.

Handle Administration:

Process payments, prepare for upcoming appointments, and manage our client & internal hospital communications.

Keep Things Tidy:

Help maintain a clean, welcoming reception and waiting area.

Our Work Ethic & Team:

We run a fast-paced hospital. We work hard, own our roles, and show up for each other while staying down-to-earth and having fun along the way. If you are dependable, roll up your sleeves, and don't mind a busy shift, you'll fit right in.

Who You Are:

People-Focused:

You genuinely enjoy helping others and can keep a calm, friendly demeanor during busy moments.

Self-Starter:

You take ownership of your tasks and look for ways to help families feel informed and cared for.

Organized:

You pay close attention to details and keep a dynamic workflow moving smoothly.

Animal Lover:

You're love being around animals of all shapes and sizes in our mixed-animal practice.

Experienced:

You bring solid client service experience (veterinary or healthcare background is a big plus), strong spelling and communication skills, and basic computer know-how.

Position Details:

Schedule:

Full-time, 40 hours per week split into four 10-hour shifts.

Compensation & Benefits:

Pay:

$20.00 - $24.00 per hour (depending on experience).

Paid Time Off:

Generous PTO to recharge.

Healthcare & Retirement:

Medical insurance and retirement plans with company contributions.

Growth & Support:

Continuing Education (CE) allowance and professional licensing support as appropriate.

Perks:

Special pet benefits and team events throughout the year. Ready to join the team at Banks Veterinary Service? Apply today!

Job Type:

Full-time Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off Professional development assistance

Shift:

10 hour shift People with a criminal record are encouraged to apply

Work Location:

In person