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Customer Service Representative in Boardman, Ohio at Recommerce412

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Customer Service Recommerce412 LLC Boardman, Ohio, 44512, United States Posted on October 21, 2026 New job! Apply early to increase your chances of getting hired. Job Description

CUSTOMER SERVICE REPRESENTATIVE

(CSR)

JOB TYPE AND CLASSIFICATION

Full Time Hourly Non-Exempt

JOB OVERVIEW

MAC.BID buys truckloads of customer returns and overstock products then sells these items individually to the public through online auctions. The Customer Service position supports the customer base by teaching our customers and answering questions through various channels. This position reports to the Customer Service Team Lead.

MAJOR DUTIES AND RESPONSIBILITIES

Provide top tier customer service using various channels Show the customer how to make an account and place a bid on the website or app Assist with returns associated with Members and Buyers Assistance plan Answer general customer questions, subject matter expert for all policies Research bid histories for customers Escalate issues to appropriate managers Liaise with Accounting for customer returns and pay issues Other tasks as assigned by management

QUALIFICATIONS

Must be available to work onsite Monday - Friday from 10:00 am - 6:00 pm with a half-hour lunch Must be proficient or trainable in PST, FRONT, STRIPE, SendGrid Must be tech-savvy with good typing skills Must communicate well with various audiences Must be able to follow written directions and company policies Must have a High School diploma or equivalent, college degree preferred

BENEFITS

Healthcare after 60 days of employment Weekly paychecks Employee credit each week to bid on our items after 60 days of employment 401(k) with employer match after 90 days of employment Employee Referral Program 5 days PTO after 90 days of employment MAC.BID is an equal-opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. 10am - 6pm, Monday - Friday Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Explore Related Opportunities Customer Service Representatives jobs near me in Ohio Jobs near me in Ohio Customer Service Representatives jobs Job Location Boardman, Ohio, 44512, United States Frequently asked questions about this position Similar Jobs In Boardman, Ohio Hot Job Warehouse Associate Ashley | The Wellsville Group Aurora, Ohio Hot Job Automotive Sales Associate - Colonial Chevrolet Carter Myers Automotive Chester, Virginia New Customer Service Representative Manay CPA Solon, Ohio New Warehouse Associate Fastenal Sharon, Pennsylvania Delivery Associate

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