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Customer Support
Customer Service Representative
Canby, OR

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SurfacePrep

Customer Service Specialist

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Job Description

Customer Service Specialist in Canby, Oregon at
SurfacePrep Save New Salary:
$20.00
  • $20.
00/hr
Job Function:
Customer Service SurfacePrep Canby, Oregon, 97013, United States Posted on October 28, 2026 New job! Apply early to increase your chances of getting hired.
Job Description Description:
We are seeking a detail-oriented and professional Customer Service Specialist to join our team. This role is central to maintaining strong customer relationships and ensuring smooth order processing and support. The ideal candidate will thrive in an office environment and be passionate about delivering outstanding service to our industrial and commercial clients.
  • New Hire Bonus
  • $500 after 30 days $500 after 60 days $1,000 after 90 days What You'll Do Serve as the primary point of contact for customer inquiries via phone, email, and internal systems.
Process orders, quotes, and returns accurately and efficiently. Provide product information and support related to our products and services. Coordinate with internal departments (sales, warehouse, accounting) to ensure timely and accurate fulfillment. Maintain and update customer records in the CRM system. Troubleshoot and resolve customer issues with professionalism and urgency. Support the sales team with orders and customer follow-ups. Uphold company standards for service quality and responsiveness. Multitask effectively—manage multiple customer requests, order entries, and follow-ups simultaneously while maintaining accuracy and a high level of service.
Requirements:
High school diploma or equivalent; associate or bachelor's degree preferred. Previous experience in customer service, preferably in a distribution or industrial setting. Strong communication and interpersonal skills. Proficiency in Microsoft Office and CRM systems. Ability to work independently and collaboratively in an office environment. Attention to detail and strong organizational skills. Technical aptitude or willingness to learn product specifications. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time. Benefits Medical, Dental, and Vision Insurance 401(k) Plan Paid Time Off & Paid Holidays Company Paid Life Insurance Company Paid Short-Term Disability Company Paid Long-Term Disability Employee Assistance Program About SurfacePrep Founded in 1956, SurfacePrep is North America's leading provider of surface enhancement solutions, with more than 60 locations across the United States, Canada, and Europe. We help manufacturers improve performance, quality, and efficiency through industry-leading equipment, consumables, technical expertise, and process solutions. Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Explore Related Opportunities Customer Service Representatives jobs near me in Oregon Jobs near me in Oregon Customer Service Representatives jobs Job Location Canby, Oregon, 97013, United States Frequently asked questions about this position Similar Jobs In Canby, Oregon Urgently Hiring Associate Energy Transaction Trader
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Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Health Insurance