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Customer Support
Customer Service Representative
Newberg, OR

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Now viewing: Scalehouse Attendant - Customer Service & Cash Handling
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Rose International

Scalehouse Attendant - Customer Service & Cash Handling

Job Description

Required Education:
  • High school diploma or equivalent
Required Qualifications/Skills/Experience:
  • 1 to 4 years of previous experience
  • Basic math and data entry skills for calculating customer payments and handling scalehouse operations
  • Strong customer service, communication, and traffic direction abilities
  • Computer Literate
  • Primary use is proprietary software and excel forms. Goal is when trained on specific functions will be able to carry out daily.
  • Customer Service
  • face to face interactions with customers
  • Cash Handling Experience
  • handling individual transactions and balancing individual till at the end of the day.
Position Summary:
Serves as the first point of contact for customers depositing waste at a client; calculates payments, checks loads, and ensures the safety of the customer and other employees through observation of safety rules and regulations.
Responsibilities:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Other minor duties may be assigned
  • Greets customers, directs customers and other traffic, and answers questions accurately
  • Correctly calculates payments for customers
  • Ensures that incoming garbage loads are safe and do not contain any inappropriate material
  • Ensures that customers and employees conduct all business in a safe manner and wear all required Personal Protective Equipment (PPE)
  • Completes all administrative tasks including regular filing, and completes required reports
  • Keeps immediate supervisor fully informed of all problems or matters requiring his/her attention
  • Attends company sponsored training and meetings as directed
  • Works overtime as needed
  • Performs other duties as assigned, including data entry and minor customer service responsibilities
  • Approaches all encounters with employees, customers and vendors in a friendly, service-oriented manner.
  • This job has no supervisory duties.
  • Qualifications The requirements listed below are representative of the qualifications necessary to perform the job.
  • Work Environment Listed below are key points regarding environmental demands and work environment of the job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job
  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the work day
  • Required to exert physical effort in handling objects less than 30 pounds occasionally
  • Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) occasionally
  • Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements part of the work day
  • Normal setting for this job is: scalehouse.
  • Only those lawfully authorized to work in the designated country associated with the position will be considered.
  • Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.