Find & Apply For Customer Service Representative Jobs in Archbald, Pennsylvania

## Standard Job Description Conducts technical analysis of Instrumentation and Control (I&C) equipment in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with I&C and customer specifications, and recommends disposition actions. Assesses product needs in accordance with customer priorities. Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on-site representative to customer's organization. ## Basic Qualifications

• Excellent communication skill and Customer Service orientation
• Technical background
• Ability to obtain a Secret Clearance
• Proficiency / experience using Microsoft Office Suite (Excel, PowerPoint, Word)
• Travel 25% of the time ## Desired Skills
• Technical writing experience
• Presentation experience (coworkers, managers, senior managers)
• SAP applications
• Sustainment (repair, upgrade, rework)

Pay Information Full-Time Salary Range:

$44500.00 - $82700.00 At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow—both professionally and personally. The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.

Benefits offered:

Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.

• Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.
• For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays.

Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.