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Customer Support
Customer Service Representative
Bellefonte, PA
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Full Time Positions Available The Stanley Steemer "Inbound Call Center" located in Bellefonte, PA is looking for motivated individuals who have customer service and sales experience in their background.
This position is primarily involved with inbound calls to schedule our various cleaning services and products. Successful candidates must have great communication skills and posses professional phone etiquette. You must also be able to sell the company benefits and services. Must be able to work Saturdays and daily 9AM-6PM.
Shift Available:
Full time Are you a motivated individual that would like to join our growing company? Apply Here!
Responsibilities:
Answer inbound calls from customers to schedule our carpet cleaning and related products/services Present services and products to our customers Obtain accurate order information from the customer Must have a professional phone etiquette Must be proficient with Microsoft Windows Make outbound confirmation and reminder calls' Benefits offered: Workplace perks such as food/coffee and flexible work schedules Health insurance Employee discounts Flexible schedules This Company Describes Its Culture as: Team-oriented
cooperative and collaborative Detail-oriented
quality and precision-focused Aggressive
competitive and growth-oriented
Job Tasks:
Answering customer questions Troubleshooting and solving problems Scheduling appointments
Job Duties:
Answer incoming customer inquiries Record customer information within our customer service database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested Communication method(s) used: Email Phone In person
This Job Is:
A job for which military experienced candidates are encouraged to apply
Job Types:
Full-time, Part-time Pay:
$16.00
$22.
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance