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Customer Support
Customer Service Representative
Ivyland, PA
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Kenrich Mechanical, Inc

Customer Service office helper

Job Description

Overview We are seeking a dedicated and organized Customer Service Office Helper to support our daily office operations. This role involves assisting with customer interactions, managing communication channels, and performing general administrative duties to ensure smooth office functioning. The ideal candidate will have strong communication skills, proficiency in Microsoft Office, and the ability to handle multiple tasks efficiently. Responsibilities Answering phones and providing excellent customer service to clients and visitors Scheduling customer appointments and managing calendar entries Performing data entry tasks accurately using Microsoft Office applications Communicating effectively with clients through phone calls and written correspondence Assisting with general office duties such as filing, organizing documents, and maintaining office supplies Supporting team members with administrative tasks as needed Requirements Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Strong customer service skills and a professional demeanor Excellent communication skills, both verbal and written Ability to handle phone communication confidently and courteously Good typing skills for efficient data entry and document preparation Ability to manage multiple tasks simultaneously in a fast-paced environment Prior experience in customer service or office support roles is preferred but not mandatory Ordering parts and doing warranty claims This position offers an engaging opportunity for individuals looking to develop their administrative and customer service skills within a supportive team environment.
Pay:
$17.00 - $21.00 per hour Expected hours: No less than 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
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