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Client Relationship & Order Specialist
Job Description
Client Relationship & Order Specialist at Kevins Worldwide Client Relationship & Order Specialist at Kevins Worldwide in Jessup, Pennsylvania Posted in 1 day ago.
Type:
full-time
Location:
Scranton, PA (100% On-Site)
Position Type:
Full-Time Expected Earnings:
$55,000 - $65,000 first-year guarantee (Top performers earn $100,000+)
Experience Level:
1-3 years of sales, customer service, account management, or retail/hospitality leadership
About Us:
Kevins Worldwide® is a premier provider in the promotional products industry, helping corporate clients bring their brands to life through custom merchandise. We are seeking a highly organized, client-focused Client Relationship & Order Specialist to join our team on-site in Scranton. If you excel at building deep client trust, managing fast-moving parts, and want a role where your attention to detail directly increases your paycheck, we want to talk to you. No promotional products experience required. Why Join Us? (The Perks):
•
Guaranteed Income:
$55,000 - $65,000 guaranteed first-year earnings while you learn the industry.
•
Uncapped Upside:
Our current top performers earn $100,000+ annually.
•
Stable Schedule:
Regular business hours 8:30 AM - 5:00 PM, Monday-Friday with no weekends.
•
Local Impact:
Work alongside a driven, collaborative team right here in Northeast PA.
• Medical, Dental and Vision Plans, PTO, Paid Holidays, 401k with Company Match What You'll Do (Responsibilities):
•
Consultative Account Management:
Serve as the trusted advisor for incoming and existing B2B clients, helping them select, customize, and strategize their branded merchandise.
•
End-to-End Project Ownership:
Own the client journey from initial concept to final delivery.
•
Maximize Account Value:
Uncover new revenue opportunities within your active client base by introducing fresh, creative product solutions.
•
Flawless Order Execution:
Maintain absolute accuracy on order tracking, pricing, and shipping logistics to ensure seamless, on-time client deliveries. What We're Looking For (Requirements):
• 1-3
Years of Sales or Service Experience:
Background in account management, consultative sales, real estate, hospitality management, or high-end retail.
•
Relationship-Driven Mindset:
Exceptional communication skills with the ability to turn a transactional order into a long-term business partnership.
• Elite Attention to
Detail:
Because custom branding requires exact precision, you must be a naturally organized person who catches minor data or design discrepancies easily.
•
Problem-Solving Agility:
Ability to gracefully manage tight client deadlines and troubleshoot shipping or manufacturing variables on the fly.
•
On-Site Commitment:
Ability to work reliably on-site daily at our Scranton office. If you're looking for a position where you can develop professionally, build lasting business relationships, and have your income reflect your performance, we'd like to meet you.