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Customer Support
Customer Service Representative
Leetsdale, PA
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Now viewing: Service Advisor- 2nd Shift
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KENWORTH OF PA

Service Advisor- 2nd Shift

Job Description

Communicate with service customers to determine the nature of the mechanical problems Secure agreement from customers before repairs; cover cost estimate; and approximate time when truck's work will be completed. Handle minor customer complaints and misunderstandings. Follow up progress of each repair order during the day, contact customers by telephone regarding changes in the estimate or time promised. Coordinate work assignments for service technicians. Previous medium/heavy duty truck service or automobile service advisor/writer or mechanic experience
HIGHLY DESIRABLE.
Current CDL also a plus. Demonstrated customer service skills. Excellent verbal and written communications skills Enthusiastic demeanor even in a fast-paced environment Solid computer skills to include Microsoft Office programs
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance
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