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Customer Support
Customer Service Representative
Manheim, PA
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Insurance Assistant Company Overview Baron Insurance Group has been an established personal and commercial lines insurance provider and community leader for over 55 years. They are passionate about creating a fast-paced, dynamic work environment while enriching the lives of their team, clients, and community. In a healthy, caring, and friendly workplace, team members are encouraged to bring ownership to their roles and are rewarded for their purposeful engagement. Job Summary Baron Insurance Group is seeking a full-time, entry-level, Insurance Agent Assistant. This individual will provide support for licensed insurance agents by having strong involvement with data entry, forms and information processing, administrative tasks, and client contact. Long term opportunities in this role include getting an insurance license and becoming an insurance agent. The position is primarily based out of their Manheim office but some travel to their Gordonville office may be required. Primary Responsibilities and Duties
Process and verify insurance signatures, documents, transactional changes
Support quoting insurance policies and endorsements
Assign and manage client tasks in agency CRM system to team
Help answer the phone and route calls to 20+ people at 3 separate locations
Greet and welcome agency guests Qualifications and Skills
Passionate about Baron Insurance's corporate values -
Healthy:
makes teamwork and unity a priority, even when it is hard
Hungry:
wants to consistently improve themselves and others around them
Humble:
has a servant's heart, others focused
Stakeholder:
self-motivated, mature adult that welcomes ownership in their role
Adaptable in a fast-paced environment with changing technological demands
Strong computer literacy with proficiency in working with Windows 10
Professional appearance with a caring and friendly demeanor
Well-developed interpersonal and communication skills
Organized, dependable, self-starter that can take independent action when appropriate
Willing to serve wherever help is needed
Available Monday thru Friday 8:00am - 5:00pm Requirements
High school diploma or equivalent (GED)
Two years prior experience working in an office environment, preferred