Find & Apply For Customer Service Representative Jobs in Oakdale, Pennsylvania

ResourceMFG is looking for a Customer Service Representative in

Oakdale, PA Schedule:

Monday-Friday, 8:30 AM-5:00

PM Pay:

$20.00-$23.00 per hour Job Description This role serves as the primary point of contact for customers, providing updates, resolving issues, and ensuring a positive customer experience. The ideal candidate is organized, detail-oriented, and comfortable communicating through email, phone calls, and various computer systems. Responsibilities Communicate with customers via phone and email regarding shipments, deliveries, and service inquiries. Provide timely updates on order and shipment status. Resolve customer concerns and escalate issues when necessary. Enter and maintain accurate customer information and shipment data. Coordinate with warehouse and logistics personnel to ensure smooth operations. Manage incoming and outgoing communications in a professional manner. Maintain records and documentation related to customer accounts and orders. Support daily administrative and customer service functions as needed. Qualifications Previous customer service experience required. Logistics, transportation, warehouse, or supply chain experience is strongly preferred. Strong computer skills, including email, typing, and data entry. Excellent verbal and written communication skills. Ability to multitask and prioritize in a fast-paced environment. Strong attention to detail and problem-solving abilities. Professional demeanor and positive attitude. #nowhiring #nowhiring