Find & Apply For Customer Service Representative Jobs in Rochester Mills, Pennsylvania

Hampel Oil Distributors, Inc. is a family-owned and operated wholesale marketer and distributor of finished petroleum products that was started in 1976 by Al Hampel. Now with 17 locations in 6 states and Hampel Oil continues to grow. Hampel Oil Distributors is seeking a Customer Service Specialist for our corporate office in Rochester Mills, PA.

Position Purpose:

Support the teams that additional growth the company has experienced and expects in the future. Customer Service Specialist will be Customer Service & Detail Orientated and able to Multitask with several customers.

Here are the details:

Starting pay: $19.00 per hour Work a typical schedule of 9:00 AM - 5:00 PM Monday - Friday, overtime as needed Generous Benefits including Health, Dental, Vision and Life Insurance 401K with

Company Match Paid Time Off & Paid Holidays Major Responsibilities:

Serve as primary point of contact for customers by answering incoming calls, assisting with questions and product needs, and accurately taking and processing fuel orders. Enter customer orders and related information into SAP, verify pricing and customer information, communicate order details, and coordinate with internal departments to ensure orders are processed accurately. Problem solve and resolve customer issues or questions in a timely manner. Maintain accurate records. Various invoicing requirements. Order supplies for the office team

Job Requirements:

What Would Make You Stand Out:

Excellent customer service and communication skills Professional, friendly, and patient telephone manner Strong attention to detail Ability to multi-task and prioritize incoming orders and customer requests Dependability, accountability, strong work ethic Ability to perform accurately in a fast-paced environment

Experience:

3 years of Customer Service or related experience. Experience with SAP Experience with an order-entry environment Strong knowledge of Microsoft Office and general computer applications Experience handling high-volume phone calls and customer inquiries

Education/Certification:

High school diploma or equivalent Candidates will be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Work Location:

In person