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Customer Support
Customer Service Representative
Seneca, PA

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Professional Communications Messaging Service, Inc.

Customer Service Representative

Entry-Level JobVerifiedNo experience needed
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Job Description

Professional Communications Messaging Center, Inc. is a national, full service answering service based in Erie, PA with a satellite location in Seneca, PA. We are looking for someone for a part time position in the Seneca office. This is a 2nd shift position 3 or 4 hours a day, 4 days a week plus every other weekend, between 20-24 hours per week. Your duties would include answering calls, taking messages, inputting data into our system and multi tasking while using decision making skills. The individual we hire will need to be able to work well independently and as part of a team since this could be a work from home position. This is not a sales position. Our responsibility is to answer inbound calls, take messages, and deliver them to our clients. Since we are a 24-hour answering service, we are looking for someone who is flexible (must work every other weekend and some holidays) and can pass a criminal background check. Starting wage is $13.00 per hour plus a biweekly bonus of $1.00 per hour for perfect attendance. We are looking for someone who: 1. Can type 35+ words per minute 2. Has experience answering multiple phone lines 3. Has good spelling skills and attention to detail 4. Has a positive attitude with a nice phone voice 5. Has excellent customer service skills 6. Is reliable and dependable 7. Is able to work independently If you meet the job requirements and are interested in becoming a part of our team, please apply for this opportunity.
Pay:
$13.00 - $14.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Work from home
Work Location:
Hybrid remote in Seneca, PA 16346

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance