Find & Apply For Customer Service Representative Jobs in Warrendale, Pennsylvania

We are looking for a Customer Service Specialist to join our team in Warrendale, Pennsylvania. This position supports customer-facing service operations by managing order-related requests, maintaining accurate records, and helping ensure timely communication across internal teams and customers. The ideal candidate brings strong administrative and customer support experience, stays organized in a fast-paced environment, and handles service inquiries with professionalism and attention to detail.

Responsibilities:

• Enter and revise service orders in company platforms while verifying that all required information is complete and accurate.
• Track active customer cases and follow up on outstanding items in partnership with senior team members or supervisors.
• Help organize onboarding and installation activities by confirming timelines, preparing documentation, and coordinating communication with internal stakeholders.
• Maintain detailed records related to service requests, customer concerns, and events that affect billing activities.
• Communicate progress updates to customers regarding case status, delivery timing, and scheduled service work.
• Review shared inboxes and intake channels, then direct requests to the appropriate operational or technical contacts for resolution.
• Identify issues involving technical complexity, pricing concerns, or non-routine service matters and elevate them to senior staff as needed.
• 5+ years of experience in customer service, office administration, or a related support role.
• Background in administrative office functions, including handling documentation and coordinating day-to-day service activities.
• Experience with order entry and updating records with a high level of accuracy.
• Ability to manage customer communications effectively through email, phone, and internal systems.
• Familiarity with accounts payable support or billing-related processes is preferred.
• Experience performing receptionist or front-office style duties in a detail-focused setting is an asset.
• Strong organizational skills with the ability to prioritize multiple tasks and maintain attention to detail.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice. Create a Job Alert Email me about new Customer Service Specialist jobs in Warrendale, PA Related Jobs Search more jobs Browse Jobs Contract Talent Permanent Talent Consulting Solutions Finance & Accounting Technology Marketing & Creative Legal Administrative & Customer Support Discover Insights Invoice Job Directory Salary Guide Time Reports Create a Job Alert Contact Us About Robert Half Leadership Careers With Us Locations Investor Center Press Supplier Relations Fraud Alert Government Notice Privacy Notice Terms of Use Robert Half Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Do Not Sell or Share My Personal Information This website uses cookies, pixel tags, and other tracking technologies to enhance user experience, personalize content and ads, and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. If we have detected an opt-out preference signal, it will be honored unless you have changed your consent preferences manually. You may opt-out of use of certain cookies through the Do Not Sell or Share My Personal Information link. Your use of the website is subject to our Terms of Use. More information about cookies and how we share information can be found in our Privacy Notice. Do Not Sell or Share My Personal Information I understand